Confidence in Business
- Michelle Ryan
- Jul 23, 2024
- 2 min read

Josie is a talented graphic designer and a dedicated mother of two. Despite her skills and passion, she struggled to find the confidence and clarity needed to grow her small business.
The constant juggling act between client work and family responsibilities left her feeling overwhelmed and unsure of her next steps.
Step 1: Identifying the Challenge
Josie's main challenge was managing her workload and gaining the confidence to take her business to the next level. She needed a structured approach to prioritise tasks and clear guidance to boost her self-assurance.
Step 2: Establishing Priorities
I started by helping Josie identify her top priorities both in her business and personal life. By understanding what truly mattered to her, we could develop a plan that aligned with her values and goals. This step alone provided Josie with a sense of direction and purpose.
Step 3: Implementing Automations
To streamline her workflow, we introduced automation tools to handle repetitive tasks such as invoicing, client follow-ups, and social media scheduling. These automations allowed Josie to focus more on creative work and spend quality time with her family.
Step 4: Calendar Blocking
We implemented calendar blocking to ensure Josie had dedicated time for client projects, business development, and family activities. This technique helped her maintain a balance, reduce stress, and avoid burnout.
Step 5: Enhancing Client Communication
Effective communication with clients was essential for Josie's success. We developed templates for proposals, updates, and feedback requests, making her interactions more professional and efficient. This improved client satisfaction and freed up more of Josie's time.
Step 6: Building Confidence
Through regular coaching sessions, we worked on building Josie's confidence. We celebrated her successes, addressed her self-doubts, and provided strategies for handling challenging situations. This support helped Josie feel more empowered and in control of her business.
The Results
Josie's business began to thrive as she found clarity and confidence in her role. She successfully managed her workload, improved client relationships, and created a healthy work-life balance. Her newfound confidence allowed her to take on bigger projects and expand her client base.
Key Takeaways:
Identify Priorities: Understanding what truly matters helps in creating a focused and aligned plan.
Automations: Implement automation tools to handle repetitive tasks and save time.
Calendar Blocking: Allocate specific times for work and family to maintain balance.
Effective Client Communication: Use templates to streamline interactions and improve client satisfaction.
Build Confidence: Regular coaching and support can significantly boost confidence and empower business owners.
Conclusion
Josie's journey highlights the power of confidence and strategic planning. By implementing these strategies, she achieved a balanced and successful business while enjoying quality time with her family. If you’re looking to gain clarity and confidence in your business, let’s work together to create a plan that works for you.
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